Did I set up my Month-to-Month right?


Customer Service


Pathfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I transitioned my subscriptions to Pathfinder and signed up for the Month-to-Month subscription. However, I'm not sure I did it right.

I've always used the "don't save my credit card info" setting, and I don't remember being cued to change this. I thought about it after the fact, and worried this might mess up the month-to-month service.

I looked on my account's subscriptions page, and it lists a "final issue" number for Pathfinder. Shouldn't it say something about me being enrolled in the month-to-month service? If I did screw it up, how do I fix it? Thanks!

Liberty's Edge

You did it right.

If your name has (Charter) next to it, the way mine does not, you are signed up for a month to month subscription.

Paizo Employee Senior Software Developer

Right now the My Subscriptions page isn't real smart about Pathfinder subscriptions. It's one of my top priorities to fix.


Pathfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Cool. Thanks (as always) for the prompt response. You guys are the best!

Paizo Employee Senior Software Developer

In addition to making a post in the messageboards, you can check your status by clicking your name at the top of the page. And while you're visiting your profile page, why not set up a profile? :-)


Sorry for the reply thats not totally on topic. Just wanted to make sure I had my subscription set up right for when it changes over to pathfinder


I'm posting here just to check if my title says 'Charter Subscriber' or not. It looks like it does, so hopefully the Pathfinder issues keep comming :)


Eric Tillemans wrote:
I'm posting here just to check if my title says 'Charter Subscriber' or not. It looks like it does, so hopefully the Pathfinder issues keep comming :)

Same here, looks it does. Although I think I may have messed up and ordered Pathfinder twice...how do I fix that?


Testing my subscription...

Bryan Blumklotz
AKA Saracenus


I'm not convinced I did this right either.

Looks like I might have got 2 subscriptions as well. In which case I only need 1.

The plan was to move my current Dungeon subscription across to Pathfinder and become a charter member for Patherfinder.

Paizo Employee Director of Sales

rijeagle, Phillip Steele,

While I appreciate your fervor in ordering not one but two Pathfinder month to month subscriptions, it will not be necessary, so I have cancelled your extraneous subscriptions for you.

; )

Thanks,
cos


Testing my subscriptions as well


Whoops - looks like something did not go off correctly ! I moved my subscription credits over for the first issue, and then added month to month for Pathfinder, but don't see a "Charter" up ther next to my name ... did I do something incorreclty ?

Paizo Employee Director of Sales

logophylia wrote:
Whoops - looks like something did not go off correctly ! I moved my subscription credits over for the first issue, and then added month to month for Pathfinder, but don't see a "Charter" up ther next to my name ... did I do something incorreclty ?

You're all set, now!

It appears that you had also signed up for two subscriptions to Pathfinder, so I have gone ahead and cancelled one of them. If you were trying to receive two copies of Pathfinder each month, let me know and I can arrange it. If not, then you're good to go!

Thanks,
cos


Testing 1,2,3

Woo Hoo!

Ops check good!


Please add me to the list to check -- I believe I've done all the correct steps -- can you check to see if I'm a charter subscriber as well?

Paizo Employee Senior Software Developer

According to your profile page, you're a charter subscriber. So yay!


Hello,
Sorry to jump into this bandwagon so late. But just moved AGAIN (3rd time since Katrina) and I'm quite a bit behind on my emails/websites/etc.
(Icing on the cake, I moved BACK to Louisiana, call me a glutton for punishment.) :P

ANYway, finally figured out that I had to pay for the continuing Pathfinder subscription after my Dragon conversions, and I seem to be properly listed as a Charter Subscriber (yay me!) I just have a question as to the monthly subscription. Is Pathfinder going to be automatically charged on my card each and every month? (Until I cancel?) Or is this an order I have to place every month?

Sorry if this is covered in another thread or the FAQ, like I said, I'm behind, but I will catch up!

Thanks for everything! As always, seems like you guys are on top of things!

Ragadolf -"Meddle not in the affairs of wizards,...for you are crunchy, and good with ketchup!" (Did I mention that Rags is also known as "The Mad Mage"?!?)


Ragadolf wrote:


I just have a question as to the monthly subscription. Is Pathfinder going to be automatically charged on my card each and every month? (Until I cancel?) Or is this an order I have to place every month?

Pathfinder subscriptions continue until you cancel it. You won't have to re-up it every month.

Paizo Employee Chief Technical Officer

Ragadolf wrote:
Is Pathfinder going to be automatically charged on my card each and every month? (Until I cancel?)

That's correct.

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