Problem with double subscription..


Customer Service


Hello,

I renewed on Wed, Dec 22, 2004, 04:45 PM the dungeon Magazine. Later I received a notification that my subscription was ending. On Wed, Feb 23, 2005, 10:26 AM I renewed to both magazines (Dragon and Dungeon), since my account info said they were over or almost over. After recently checking my account again it appears that I renewed 2 times to dungeon and 1 time to dragon, but on my subscription page it appears as if I renewed 2 times to dragon and one to dungeon. I have emailed you multiple times and have yet to receive an answer. Can I get a refund for the double subscription and get a full(and real) account on how many issue I have left on both of my current subscritions?

you can contact me at robjavnie@yahoo.com

thanks.


No problem. I've fixed things as requested and sent you an email detailing what I've done.

--Jeff

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