Order 4045691 & Order 4096012


Customer Service

Scarab Sages

Pathfinder Adventure, Lost Omens, Maps, Rulebook Subscriber; Starfinder Charter Superscriber

Hello,

Both of these orders are pending. I was in the process of making an order when my map pack order pregenerated. Can you please combine the orders if that is possible.

Thanks for your time.

Customer Service Representative

Hi maldar,

These have been combined into a new order, #4099590. You should get an order confirmation email for this. I am seeing some store credit available on your account. Please let us know if you would like that applied to this order.

Thanks!
~Sharaya

Scarab Sages

Pathfinder Adventure, Lost Omens, Maps, Rulebook Subscriber; Starfinder Charter Superscriber

Sharaya,

Yes, please apply the credit to the order.

Your name is very close to my Cleric on Zon-Kuthon, Shrya Von Coal.

Thanks, this is much appreciated.

Scarab Sages

Pathfinder Adventure, Lost Omens, Maps, Rulebook Subscriber; Starfinder Charter Superscriber

Sorry to bug you again, can you please remove the Thornkeep mod from the order. While I thought that I has gotten it with a KS I backed, the system was telling me that I had the POF. I just found out the reason was that I have the autographed version and it is a separate listing. Thought I was going crazy, swearing I had a physical copy, but only seeing the PDF.

Sorry for the trouble, but really hate that the system separates POF and physical products that are ordered at the same time into 2 orders.

Thanks again,

maldar

Paizo Employee Customer Service Representative

Hi Maldar,

No problem! I've canceled the Thornkeep module from your order, and I'll be sending you an updated confirmation email in just a moment. Feel free to look over that and verify that the correct changes have been made.

Otherwise, you should be all set! Please don't hesitate to ask if there are any further question or concerns that you may have in the meantime, and I'll be happy to help.

Thanks!
Katina

Scarab Sages

Pathfinder Adventure, Lost Omens, Maps, Rulebook Subscriber; Starfinder Charter Superscriber

Hi,

All I can see that needs to me done is to apply they full amount of my store credit and we should be set.

Thanks again and sorry for the trouble.

maldar

Paizo Employee Customer Service Representative

No problem! I've set the full amount to be used on your order, though I'm not sure if that is reflected in the most recent confirmation email that I sent. However, it should be using $28.03 towards the total of your order. If anything looks off when the order is finalized, just let us know.

Thanks!
Katina

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