|
Good evening,
I had tried to place this order last weekend and I used a slew of Paizo vouchers and I had had some credit left when I had put the order through, but for whatever reason, whether it was additional tax that bumped up the price, apparently it was about a buck higher than the total of store credit and I had gotten an email from Paizo subsequently saying that a payment order was needed even though I had more than enough voucher credit to pay for my large-ish order.
When I tried to fix the issue using the remaining voucher credit (about 2.37 if I recall correctly), the website "corrected" the credit to the amount I paid for for my digital purchases and is constantly telling my credit card is denied for that transaction (even when I try to use a credit card) despite (a) using the same credit card on this site to gift some Paizo PDFs to a friend right after with no problem (b) using the same credit card to buy other things elsewhere.
So basically I think the site glitched my order despite my having more than enough voucher credit and even after trying to use the card subsequently and I would really like this fixed. I've sent two emails detailing what I did and can provide more details by email.
Thanks in advance.