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Why is this order being split, forcing me to pay the shipping costs? This isn't an isolated incident either. Order 34943968 had this exact same issue and fortunately I did not dispute it before the order had shipped. My account is not set to ship items as they become available. I would appreciate NOT being forced to pay shipping item by item. It bothers me is that there seems to have been several issues with your warehouse recently. I have had multiple issues with orders where the shipping costs have been astronomical due to errors when entering the new product into the system and determining shipping. Order 7454270 took a three way call between your warehouse and UPS to understand that something was not right on your end and that yes, $50+ in shipping, for a single item, was incorrect. So here are my requests. I want Order 3626117 to be shipped and billed as a single item. If that cannot be done, I would like an explanation as to why not. I would like an explanation as to why Order 34943968 was split in a similar manner, forcing me to pay extra shipping costs. I would ask for a refund of the extra shipping but again, that's on me for not challenging it before the order shipped. I would like an explanation as to what will be done to keep this from becoming an every other month issue. Additionally, I have been attempting to redeem the code I received from Humble Bundle for a 2nd Edition Core Rulebook. The code has been claimed to my account but yet when I attempt to add the 2nd Edition Core Rulebook to my cart, I'm being billed for it. I know the 2nd Edition Core Rulebook is backordered but I would appreciate if it could redeem my code and then add the book to my side cart.
Safety of everyone first for sure. I really hope we don't lose any hobby shops of this. That said, if this does go on for a while could subscribers be billed for their pending releases, have their PDFs fulfilled, and then just know the physical copy will be shipped when it is possible to do so?
This past Friday, October 9th, the Paizo website was down for a bit. Ever since then, I am having some issues with setting up an event, downloading session sheets, and with previously reported events. When setting up an event, the site no longer seems to be saving the number of Sessions that I enter. Using both the Update and Save Changes buttons result in the page refreshing but the data I enter is not retained. The number of Sessions resets to 0. For any newly created event, there is no link to download the session sheets. If I just take down the information and report the event (such as I did with event 68,121), once the first session is reported, then the link to download the session sheets will become available. On any previously reported event, going in to view sessions only lists the GM credits. No information about the players is listed. If I attempt to edit the information, the player data is recorded. Viewing the sessions of an individual character from a given event correctly shows the player data. Are these just issues on my end? Was a change made and these are now intentional behaviors?
I'm looking to order some of the Adventure Card Game products including the Pathfinder Adventure Card Game Adventure Mat. It seems this item wants to ship separately and effectively double my shipping costs. Is there no way to include this in the shipment with the rest of my order? Thanks in advance!
Back on October 15th, I place an order for Pathfinder Society Scenario Season 0, Season 1, Season 2, and the Rise of the Runelords Deluxe Collector's Edition. I received access to the Scenarios the day the order was placed. However the physical items have yet to be ship. I called customer service on October 22 to check on the status and was told that it would be shipped that week. As of today, the order status is still listed as 'Pending'. Could I please get an update on if/when this will be shipped? I've never had problems with orders shipping from Paizo before this.
Last week we ran our first session of Pathfinder Society and gave out a few pre-generated Society numbers. It seems that the web address listed on these cards is incorrect. On the card, it states that you can activate your membership by going to paizo.com/pathfindersociety. Doing this takes you to a page with another link saying "Join the Pathfinder Society and create your character now!". When clicked, this link directs you to paizo.com/paizo. I'm assuming this link should be directing you towards the page where you can either sign up or enter the code on the Society card. Is there a direct link I can give out to our players until this is fixed?
I got an e-mail from DriveThruRPG.com today that has this in it: DriveThruRPG announced today that Wizards of the Coast would be making a huge selection of its Dungeons & Dragons® roleplaying game titles available as eBooks on www.DriveThruRPG.com. By providing current 3.5 edition material in eBook format, Wizards is allowing Dungeons & Dragons fans to easily and legally get official D&D products in digital format. We are pleased to take this big step toward our goal of having all roleplaying game titles: past, present and future, available digitally, 24/7, around the world. In the coming weeks we will be adding at least one new Wizards of the Coast title per day, so check back often! So, does this change anything in reguards to the SCAP ever being available in a digital format for those of us that run from a laptop? |
