Order 4773637


Customer Service


I wish i could talk about my problems in a no public place but customer service emails don't really get answered. my last order 4772639 arrived damaged. I sent pictures of the packaging and books and not so much as a peep. My current order i'm trying to send it to a friends house because only amazon seems to be able to get my packages to me. Well now the card is declining and my only thought is because its a dif address how do i put a dif shipping address than billing? Do i need to talk to my bank? not about funds and the card works everywhere else .


The more i look at it, It's because i have her name as name and me under it but its going to her address i'd like her name on the packaging. But thats why i would decline it.


Please cancel Order 4773637, i have order 4893772 coming to my home under my name it should go through. My mail comes here with no problem . The address is displayed on the box and house. Amazon has no trouble finding me but for some reason ups has problems. I'm getting one non mint and two mint ? My friend is convinced that what you call non mint will be better than what arrived in the mail last time . Also on the first order i removed things and the shipping never adjusted so it was more than this one.

Customer Service Representative

Hello EliyahElyon,

I have set up replacements for order 4772639 which should be on its way to you soon. You will be receiving an email confirmation.

Order 4773637 has been cancelled.

Non-mint means that the item has suffered some aesthetic damage in transit to us, but it will still be usable. So it may have a bent cover, or a crumpled corner. But it will not have missing or torn pages.

We do respond to every email we receive. We currently have an unusually large influx of emails though and are a bit backed up so it is taking longer to respond than it normally does. We appreciate your patience.


I think it was sent twice

Customer Service Representative

Hello EliyahElyon,

I believe I responded to your email about this earlier today.


would the replacement you sent out the first time get here before the order that shipped out first . I emailed the deilvery information its saying delivered to po . the other order has arrive and the books are great.

Customer Service Representative

Hello EliyahElyon,

It is possible. There are a variety of reasons a package may be slowed up so the order that packages ship out does not always reflect the order they will arrive. I looked at what you sent us and the delivery confirmation, which is the USPS tracking number, shows that it was being transferred from UPS Mail Innovations to USPS on Saturday. It will likely arrive some time this week.


it arrive in great condition and your non mint book was in perfect contion


Am i able to print out the players guilds or pages in it . Or get them printed at a print shop


are they available in print ?

Customer Service Representative

Hello EliyahElyon,

Most of the Player's Guides are not available in print. The first 3 Adventure Paths have print versions but none of the others do. Per the FAQ here you can print out one copy for personal use.

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