Priority Mail Tracking


Customer Service

Grand Lodge

Why does my order e-mail say that Priority Mail is "Not Trackable" when USPS Automatically tracks all priority mail and the package I received from Paizo today has a tracking number on it that works?

Customer Service Representative

Hi Andrew,

Because of the current limitations of our system, we do not have a way to provide the tracking numbers. This is something that we are hoping to improve in the future, but are not exactly sure when. Sorry for any inconvenience.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

Grand Lodge

Alright, thank you.

Paizo Employee Chief Technical Officer

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(The tracking numbers are currently generated downstream of our system, and we don't yet have a viable way to bring them into our system and associate them with the correct package after they're generated.)

Grand Lodge

Got it. Its unfortunate since some of the price of Priority is the fact that its all trackable, but understandable that the system just doesn't support it.

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