Paizo Website doesn't load (or needs F5 to do so)


Website Feedback


Hey,

Hope this is the correct forum for this, but I'm having trouble reaching paizo.com for some time now. It loads and loads and seems to go nowhere (blank tab) and only after using F5 or opening a new tab I get to the website. Sometimes the website doesn't load at all and I get an error promt (from my browser, not from Paizo).

I've had this problem with multiiple browsers (IE, FF, Chrome), all updated and with only Adblock and Proxmate (German user here) as plugins.

Since I eventually get to Paizo this isn't a biggie, but I thought I might ask if anyone else noticed this?

Technology Manager

We haven't had any reports of trouble Antariuk, and things should be delivering normally. One thing that does throw up a flag quickly for me is Adblock; that's got a history of causing issues. Can you try it on a browser with no plug ins (on your phone for instance) and see if you are getting the same behavior?

Silver Crusade System Administrator

Actually, the proxmate is sending warning for me. Proxies are notorious for mangling things and lots of them are made specifically to mangle and if they are mangling things that are important, that can cause problems.


I've actually had this behaviour at home for at least a year. I'm a Firefox user with a number of extensions, so I figured one or more of them are to blame (and yes, AdBlock is one of them though it's disabled for the whole paizo.com domain). I'm on a Windows domain (yes, at home), so I know the DNS records are cached. Basically, every once in a while when I visit it won't ever load. A few refreshes later it'll draw and my visit will be flawless thereafter. No proxies involved, and no similar issues with any other sites.

So yeah, you've got a second report on this but it's most likely software at our end.


Cort Odekirk wrote:
Can you try it on a browser with no plug ins (on your phone for instance) and see if you are getting the same behavior?

Will do! Since right now paizo.com loads just fine (of course it does...) I'll try it for a few days without AdBlock and/or Proxmate to see what's what.

Lissa Guillet wrote:
Actually, the proxmate is sending warning for me. Proxies are notorious for mangling things and lots of them are made specifically to mangle and if they are mangling things that are important, that can cause problems.

That might be the case, although Paizo's website would be the only one so far suffering from this problem on my end and I think that to be unlikely. But I will try without Proxmate.

Anguish wrote:
So yeah, you've got a second report on this but it's most likely software at our end.

Yeah, I figured as much. Like I said, it's bot a biggie, but maybe worth mentioning just in case.

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