Poor quality control missing components


Customer Service


Just purchased the Pathfinder Battles, Iconic Heroes.
Seriously, you can't count to 6? Missing one of the cards that I just paid $30 dollars to get.

Need replacement product.
Card that is missing is Valeros.

What needs to be done to correct this poor quality control issue with another product of yours?

Customer Service Ray of Funshine

Hi StarSlayer,

I'm sorry to hear that one of your cards was missing! These are actually produced by WizKids as a licensed product. If you purchased this from a retailer other than Paizo.com, you will need to contact WizKids to see what they can do. Their support page can be found here:
http://wizkidsgames.com/support/

If you purchased it from us, please provide us with the order number, and we'll see what we can do to assist you further. Please note that it may take a little while before we know more, as this is this first we have heard of this issue, and I am unsure of if or when we may have replacement cards available.

Thanks!
Sharaya


Thank you for quick response. Will follow up with your link provided.

Community / Forums / Archive / Paizo / Customer Service / Poor quality control missing components All Messageboards
Recent threads in Customer Service