I am trying to buy a subscription starting on issue 2


Customer Service


and I can't seem to get it. The shopping cart shows me a choice of issues to start but when I click on the radio button for issue 2, nothing happens. I'm using a mac. I get the same behavior with both Safari and Firefox. Am I just missing something?

Paizo Employee Senior Software Developer

Hey, you're right! The radio button itself is broken right now. It'll be fixed the next time I roll the site (not sure when that will be), but for now, just click on the volume name next to the radio button.


I just got a suscription starting with Issue 2. Will this qualify me to get the PDF? If so, how long does it take for me to get access to the PDF?

Scarab Sages

Datdude wrote:
I just got a suscription starting with Issue 2. Will this qualify me to get the PDF?

As far as I know, you should get a free PDF for issue 2 and following issues. For issue 1, you'll have to purchase printed and PDF versions separately, if you want both.

Datdude wrote:
If so, how long does it take for me to get access to the PDF?

As soon as it ships, you get the option added to your Downloads in your Account page.

Paizo Employee Director of Sales

Djoc wrote:
Datdude wrote:
I just got a suscription starting with Issue 2. Will this qualify me to get the PDF?

As far as I know, you should get a free PDF for issue 2 and following issues. For issue 1, you'll have to purchase printed and PDF versions separately, if you want both.

Datdude wrote:
If so, how long does it take for me to get access to the PDF?
As soon as it ships, you get the option added to your Downloads in your Account page.

Umm... yeah! What he said.

Thanks, again, Djoc! :)

Scarab Sages

Same here. I have Burnt Offerings and added a subscription, bt it wouldnt give me the option of starting with Skinsaw Murders. I emailed Cust Serv, but havent gotten a response yet. I dont need another #1.

Paizo Employee Director of Sales

daysoftheking wrote:
Same here. I have Burnt Offerings and added a subscription, bt it wouldnt give me the option of starting with Skinsaw Murders. I emailed Cust Serv, but havent gotten a response yet. I dont need another #1.

Days,

I have set your Ongoing subscription to begin with Volume #2. It should be shipping out sometime this week.

Thanks,
cos

Scarab Sages

Cosmo wrote:
daysoftheking wrote:
Same here. I have Burnt Offerings and added a subscription, bt it wouldnt give me the option of starting with Skinsaw Murders. I emailed Cust Serv, but havent gotten a response yet. I dont need another #1.

Days,

I have set your Ongoing subscription to begin with Volume #2. It should be shipping out sometime this week.

Thanks,
cos

Cos--

You are the bomb.

And here in Iraq, that phrase means a little bit more than it does elsewhere.

Jason

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