Order 3797898

I made a post inquiring about my order a little while ago and I realize that waiting for the one item to come into stock will take some time, but this is getting ridiculous. It's closing in on two months since I ordered these items and they haven't even shipped nor have I been given any indication as to when they will. I shouldn't have been able to order three of an item if you only had two in stock in the first place.

Hi naberz,

I'm very sorry to hear that you're still waiting on your dice. Unfortunately, we have still not received the third set yet, and since it is past the time it usually takes us to receive restock, we don't have a more specific estimate. I apologize for any inconvenience that this may have caused.

If you'd like, I can either reduce the quantity to 2 of the bones dice and get the order sent out right away, or I can cancel the order altogether. Just let me know what you'd prefer, and I'll be sure to take care of it right away. Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.

Thanks!
Katina

At this point, I'll just go ahead and cancel the order.

Hi naberz09,

Thank you for the notification. I have cancelled your order.

You can review your order history online to verify the correct changes have been made: https://secure.paizo.com/paizo/account/orders

Please note that charges for items are not finalized until they are processed for shipping, so you have not been charged for this order. More details about payment and billing can be found here: http://paizo.com/paizo/faq#v5748eaic9n0t

If you have any further questions or concerns, please let me know. Thanks!

Sincerely,

Sharaya
Customer Service Representative
Paizo Inc.
7120 185th Ave NE Ste 120
Redmond, WA 98052-0577
Phone: (425) 250-0800
Fax: (425) 250-0801
Email: customer.service@paizo.com