I just received the second part of Order #4135922, with my Clockwork Dragon/Starspawn of Cthulhu case incentives for my purchase of a Deadly Foes case.
Unfortunately, the Starspawn of Cthulhu arrived with the right wing broken off. At first, I assumed it was akin to the Clockwork dragon, and the wing had to be attached, but upon closer inspection the break was quite evident.
Please let me know what I need to do in this situation.
Thank you for your time and consideration.
Customer Service Representative
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Hello Geistlinger,
Thanks for letting us know about this! I'm sorry to hear that your Spawn of Cthulhu arrived with a broken wing. I'll go ahead and get a replacement set up in your sidecart to be sent out to you along with your next subscription shipment. Just let me know if there's anything else I can do to help out in the meantime, and I'll be more than happy to do so.
Thanks, and I hope you have a wonderful holiday weekend!
-Katina
Thank you, and Happy Holidays to you all as well.