Can't download Ultimate Intrigue PDF

[Xanthas137]

I bought the PDF for the newest Ultimate sourcebook, and when I try to download it on my Droid mini, the download notification flickers on and off, the download is untitled, then tells me that it was unsuccessful due to a network failure. This is the first time I bought a PDF from this site, and its not working. Can someone please help me?

[Katina Davis]

Hi Xanthas,

Thanks for letting us know about this! Since it sounds like more of a technical issue, I've moved your thread into Website Feedback so that someone here can take a look at it.

In the meantime, there may be some helpful hints in our FAQ about PDFs. Some folks have had trouble with opening the files on certain devices due to the way those devices handle zip files. As I'm not familiar with that particular device or it's operating system, I can't say for sure what might be causing the issue, but it might be worth a try.

Please don't hesitate to let Customer Service know if there are any other CS-related problems you may have, and we'll be glad to help out.

Thanks!
Katina

[Xanthas137]

I think I might know the problem.
I can't download it because it comes out on the 17th.
I'll try again then, hope that it works.

[Chris Lambertz]

Hi Xanthas137, it sounds like this may be an artifact of the browser you're using on your device. You may find this FAQ concerning downloads on mobile devices helpful.