Order 3857325


Customer Service

Sovereign Court

I got the PDF's in my download section but never received a shipping email. Just making sure it was shipped.

Thanks

Paizo Employee Customer Service Representative

Hello Cylerist,

Thanks for letting us know! I've taken a look into the order, and it does seem that it was processed for shipping on the 21st, so it should be well on the way to you by now. You should have received an email that day, at around 2:20. Maybe it was sent to a spam folder on accident?

If you'd like me to resend you the email, just let me know and I can get that to you. Otherwise you should be all set! Don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina

Sovereign Court

Katina Davis wrote:

Hello Cylerist,

Thanks for letting us know! I've taken a look into the order, and it does seem that it was processed for shipping on the 21st, so it should be well on the way to you by now. You should have received an email that day, at around 2:20. Maybe it was sent to a spam folder on accident?

If you'd like me to resend you the email, just let me know and I can get that to you. Otherwise you should be all set! Don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina

Please resend the email, I did not see it in spam and always got them before.

Thanks

Paizo Employee Customer Service Representative

Sure thing, Cylerist!

I've just resent the email through our system, so it should reach you in just a bit. Hopefully this one makes it through alright! Just let me know if it doesn't and I'll do some more investigating for you.

Thanks!
Katina

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