Katina Davis
Customer Service Representative
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Hi Rob,
Thank you for letting us know about this! I know that you've had similar issues with your subscriptions recently, so I've asked our tech team to take a look and see if they can figure out what's going on. As you've probably seen on the forums, our tech team is a little taxed right now with the Humble Bundle, so it may be a while before they are able to give me any definite information.
In the meantime, I've put a note on my desk to check into your account once authorization starts just to make sure it goes through alright. That way, if it still decides to be stubborn, I can just create your order manually.
I apologize for the ongoing confusion with this. Please let me know if there's anything else I can help with in the meantime, and I'll be glad to do so.
Thanks!
Katina