Vic Wertz Chief Technical Officer |
Sara Marie Customer Service Manager |
So... now it is mid November and still no Great Golem Sale 2015... any thoughts?
We are currently having a gaming accessories sale great for picking up holiday presents for friends and family who love gaming (or a little present for yourself)!
Sara Marie Customer Service Manager |
In a post from earlier this summer:
messy wrote:still waiting for the 2015 great golem sale...We can't say for sure that there will be a sale each year like the one you're referring to Messy. In hindsight, while we offer OUTRAGEOUS deals in them, they tend to create a ton of CS issues, destroy the warehouse, and create massive delays with shipping out orders (especially when there's a sub run combined with it). So while they generate a lot of sales, they also generate a ton of trouble and we're just not sure the one is worth the other.
Sara Marie Customer Service Manager |
Folks, I after chasing down some details I can now officially confirm we will not be doing a Great Golem Sale in 2015. This does not mean we won't have any other sales or discounts going on (we've currently got a gaming accessories sale sales active through December 6th) but we won't be doing the super-big, mega, customer service-webstore-warehouse-breaking Great Golem sale this year.
John Compton Developer |
nod55106 |
1 person marked this as a favorite. |
Let me start off by saying that Pathfinder is the greatest RPG of all time. I just love it. And, I have looked forward the Great Golem sale since I dropped a few hundred dollars on the last one.
I can understand not having the sale if it impacts the bottom line as far as the revenue, but to say something like: “they tend to create a ton of CS issues, destroy the warehouse, and create massive delays with shipping out orders (especially when there's a sub run combined with it). So while they generate a lot of sales, they also generate a ton of trouble and we're just not sure the one is worth the other.” suggests a supply chain and workforce problem. If the problem is just that the sale is too successful, you have a wonderful problem that most companies would kill for.
Isn’t it possible to simply plan for the impacts you expect from such a sale? Temporary help, etc.?
I am an operations manager for Nike sales and we love problems like this. This would only encourage us to make the sale bigger !