September order query - PACG


Customer Service


Hey, customer service peoples,

I cancelled my Pathfinder Adventure Card Game subscription to avoid the large international shipping costs on the Skull & Shackles base set, and resubscribed to begin with the character add-on deck. With the setbacks in the subscription, I've noticed that I'm set to have the base set shipped to me next month. Is there any way to remove that item from my order, or will I have to cancel and resubscribe again?

Also, I've been waiting for my last subscriptions (order #3219717) to ship for a few weeks now. I'm sure it's a Gen Con related setback, but an estimate on a shipping time would be fantastic. Iron Gods is too much to wait for!

Cheers!
- Veronica

Customer Service Ray of Funshine

Hi Veronica!

The Base Set showing up as a September item is a display bug, as the "Example Subscription Shipments" section of the website is being wonky right now.

Our shipping window for August subscriptions is the 6th through the 22nd, so you should see a shipping update by then. Additionally, you can keep an eye on general August updates and information here:
http://paizo.com/threads/rzs2r8th?August-New-Release-Shipment-thread

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

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