Order #3148904


Customer Service

Sovereign Court

Pathfinder Starfinder Adventure Path Subscriber

So, somehow wires got crossed and the Emerald Spire print pack I ordered got sent to someone else in the guild I backed with.

1) Apparently everything was sent besides the actual Emerald Spire book. Is there any chance we can get that routed to me instead?

2) What should we do about the books that got sent to my friend instead?

(I'm having him post in the thread so you know I didn't just make up an order number with the hopes they ordered a print pack.)

Sczarni

Hi, I'm the one Iammars' rewards got shipped to. He ordered the print pack add-on but apparently something went wrong with the shipping address in the pledge page and it came to me instead... The following Items are indeed his.

pathfinder Flip-Mat: The Emerald Spire Flip-Map Mega pack print edition
pathfinder campaign cards: The emerald spire superdungeon
Pathfinder Tales: The Crusader Road print edition

These items are all a part of the print pack add-on which he paid for. I don't know if it would be better for you to send me a shipping label to have them sent back to paizo and then have them shipped to his address or if it would be better for you to reimburse one of us for getting these items to him.

Additionally the print pack was supposed to come with the emerald spire superdungeon book but it seems that copies may have run out and that is why it may not have been with this order. That also belongs to him under the print pack add-on and should be sent to his address and not mine. Thank you for you understanding, I will check up on this thread periodically to see if there is any more instruction for me to follow. I can confirm that the shipping order number is correct.

Thank you again for assistance in this matter and I hope we can resolve this matter quickly to get this gentleman his items.

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