Goblinworks Site - No Contact Us can be found?

[Anthony Adam]

Hi,

Sorry for hi-jacking the paizo forums, but I am trying to contact the goblinworks peeps with a query and there is no "mail/contact us" link anywhere I can find on their goblinworks web site.

I received the update recently saying I had to finalise my pledge - found this, so this bit is done :)

It also mentioned logging into the goblinworks site so I can check my access level (I pledged the $100 level during the active time of the kickstarter, purchased no addons, and this pledge shows in my account on Paizo).

I tried logging in using the same email as my Paizo one on the goblinworks site, and clicked the forgot my email and password link as it has been quite some months I think. It came back as unknown account. The email on the Paizo site hasn't changed and I have an active pledge, so what should I do now to check my access level and confirm I am ready to go?

Sorry for asking here, I am just unable to locate a better email link to ask directly.

[<Magistry> Toombstone]

[e-mail]

[Anthony Adam]

Thanks so much!

[Anthony Adam]

I will post the customer support response here to help anyone else having similar issues.

[teribithia9]

Anthony Adam wrote:

I will post the customer support response here to help anyone else having similar issues.

If you actually just click on goblinworks, too, instead of choosing any of the options in the drop down menu, it does take you to a contact us page with everyone's email.

[Giorgo]

Many of my players are having problems with their Early Enrollment status (only 1/5 invites was processed correctly) and they could not find the "Contact Us" info to contact customer support (I knew where it was from reading the forums).As a suggestion that might help others, I would recommend:

On these pages:
https://goblinworks.com/
https://goblinworks.com/goblinworks/

...There is a right side column with the word "Goblinworks" in bold brown letters with the submenu words of "Jobs" and "Investors" under it, if you could add a link for "Contact US" it would be a great help.

HTH :)

[TBA]

Anthony, did you get a result with this?

I seem to have the same issue, have mailed Customer Support, awaiting a reply

[Ryan Dancey]

We have not imported the Pledge Manager data yet. If you were unsuccessful at completing the Pledge Manager process and transferring the data to goblinworks.com, you will have to wait until the import is done before your account data will appear.

We will shout from the mountaintops when that import happens.

[Ryan Dancey]

Btw: We added a contact page. :)

[Giorgo]

Ryan Dancey wrote:

Btw: We added a contact page. :)

Very much appreciated, thanks! :)

[Kemedo]

Ty Ryan for update!