Replacement Card for Pathfinder Adventure Card Game

[AuraWind]

Hello,

I submitted an email regarding a torn card I received with my brand new copy of Pathfinder Adventure Card Game. Apologies if someone is already looking into my email, it seemed like there was more activity on these message boards.

I just got my copy of the game and found that one of the cards had a pretty large portion of its corner ripped off. It is the "Collapsed Ceiling" barrier card.

I ordered the game through Amazon but thought it would be silly to exchange the entire game for a single card.

I was wondering if I could get this card replaced or would it be better for me to go ahead and just exchange it through Amazon?

Thanks!

[Erik Keith]

Greetings Aurawind,

In order to process your request we'll need your shipping address, I've sent you an email regarding the additional steps needed to be taken and as soon as I hear back from you I'll be glad to assist you further. Thanks!

- Erik Keith

[AuraWind]

I've responded to the email with the requested information. Thank you so much, I can't wait to start playing :)

[Steeder]

Hello,

I have sent 4 messages (two to the customer service email address, one to the office of the ceo, and one to both addresses) about replacement cards and have received zero responses. Could you please provide me with the address of a specific customer service representative (not the general email address) to contact?

Thanks,

Steed

[Sara Marie]

I apologize for the lack of response! We had a chaotic November/December and your emails managed to slip through the cracks. We will make sure you get a response as soon as possible. Again, I'm very sorry that this happened with your email.