I recently placed an order (#2990508). I was careful during the order process to indicate I wanted items to be shipped as they became available. However, the summary screen (after I confirmed the order and payment was authorized) stated that the order would NOT be shipped until all preordered items arrived in the warehouse.
I need the other two items that were not preorders to ship when they are available.
Can this be fixed?
Thanks!
Customer Service Representative
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I have moved the preorder to order #2997653 so that the rest of this order can ship as soon as possible. You can verify this change from your Order History page.
~Justin Riddler
Customer Service