I've got a question, which I don't know if you can help me with.
Currently, I have subscriptions for the comics, APs, modules and player companions. My account currently shows my next subscription shipment (December 18) will contain comic #12, as well as AP #76, the Magical Marketplace player companion, and the Wardens of the Reborn Forge module, for a subtotal of $48.27.
My question now is, is there any way for this to be split into two seperate shipments, ideally with the module and AP volume going into two seperate packages? As it stands, $48 is too much for customs to just let it through, which means I'd be incurring a hefty customs bill.
Since this is going to be an ongoing problem for me (January shows the same issue), the only other option would be to cancel my modules subscription, which I'm loathe to do since I'm really excited about the new module, and I want to give you guys my money. =)
Customer Service Representative
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Our system does not have an automated way of splitting subscription orders. What you can do to achieve this effect is to contact us after your subscription order has been submitted (when you receive your authorization email) and request that we split your order into multiple packages. You will need to repeat this process for each subscription run where you would like for us to split the order into multiple packages.
~Justin Riddler
Customer Service
Thanks Justin, that's good to know, I'll have to remember that!