Paizo Golem Sale Prices Not Applying - Order #2844430


Customer Service


Pathfinder Adventure Path, Maps Subscriber

I added 19 items in the Paizo Golem 2013 sale to my cart. The total was about $75.

I figured I'd have them ship with my next adventure path subscription; bad idea - the price jumped to $214.

I switched to ship them as soon as possible. It says the promotions are applied, but the price is $214.

I can't figure out how to cancel the order so I can just redo it.

Order # 2844430


I think you'll have to request a manual cancellation by customer services and place it again for immediate dispatch.

The sale terms state "you can't combine sale items with preorders, backorders, or future subscription shipments (so no using the sidecart!)" as they need things to ship this month while the warehouse doesn't have subscriptions to deal with, so sale items can only be ordered for immediate dispatch I'm afraid.


Pathfinder Adventure Path, Maps Subscriber

Thanks - I didn't read the details (obviously). Cancelling and redoing it is more than acceptable.

Lantern Lodge Customer Service Dire Care Bear Manager

Looks like Justin took care of this via email.

Please let me know if you have any further questions.

thanks
sara marie

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