Checkout Problems


Customer Service

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Adventure Path Charter Subscriber

I am trying to order "Pact Magic Unbound, Vol. 2 (PFRPG) Print/PDF Bundle" but keep getting the error message "This order cannot be processed because an appropriate shipping rate cannot be found.

Please contact customer.service@paizo.com for assistance."


I've gotten a message that my payment method was declined. Tried two different credit cards and same message comes up. And yes they are both valid ;-)

Emailed late last week but no word back yet.

d.

Lantern Lodge Customer Service Dire Care Bear Manager

TownsendABQ wrote:

I am trying to order "Pact Magic Unbound, Vol. 2 (PFRPG) Print/PDF Bundle" but keep getting the error message "This order cannot be processed because an appropriate shipping rate cannot be found.

Please contact customer.service@paizo.com for assistance."

We are still having issues with the print/PDF bundles and some shipping not calculating properly. Unfortunately I do not have an eta on when it will be resolved.

Lantern Lodge Customer Service Dire Care Bear Manager

dienstuhr wrote:

I've gotten a message that my payment method was declined. Tried two different credit cards and same message comes up. And yes they are both valid ;-)

Emailed late last week but no word back yet.

d.

Looks like Erik got to your email this morning.

thanks
sara marie


.


Sara Marie wrote:
TownsendABQ wrote:
"This order cannot be processed because an appropriate shipping rate cannot be found."
We are still having issues with the print/PDF bundles and some shipping not calculating properly. Unfortunately I do not have an eta on when it will be resolved.

FYI - Same issue today with Gygax #2 PDF/Print bundle. No hurry, I put it back in the cart.

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