Hi,
In my order #2627857, I purchased 3 Pathfinder Battles: Rise of the Runelords Standard Booster Pack. I was informed that the miniatures were shipped separetely from the books. I have received the books from this order, but the minis haven't arrived yet and over 40 days have passed. I'm an international customer and can't track the shipment; moreover, the customs office in my city hasn't notified me whether there was a problem with the shipment.
As I haven't any information about the whereabouts of my order, I turning to you. I would like to know whether the products were shipped and when they will be delivered. If there was a problem with the customs, I haven't been informed.
I've been a customer for few months, but I intend to continue purchasing books and miniatures from Paizo. I admire your work and the way you respect your customers. I don't want a refund or store credit, just the products I have been craving for.
