I am wondering why the campaign coins I ordered in February didn't ship with my March subscription shipment? When checking out I chose to combine the order with my next subscription shipment, which was March 11th, to cut down on shipping costs. If I had known I would have to wait til April, I would have shipped it.
Please let me know why.
-Strange Doc
RPG Superstar 2015 Top 32
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Hey, looks like there was a bug that prevented it from shipping it out with your subscription. We have caught this bug however it wasn't in time for the item to make it into your subscription package.
Currently the item is in your sidecart to be shipped out with your next subscription, but if you would like we can set it to ship immediately. Let us know which you would prefer, and we can assist you further.
~Justin Riddler
Customer Service
Hey, looks like there was a bug that prevented it from shipping it out with your subscription. We have caught this bug however it wasn't in time for the item to make it into your subscription package.
Currently the item is in your sidecart to be shipped out with your next subscription, but if you would like we can set it to ship immediately. Let us know which you would prefer, and we can assist you further.
~Justin Riddler
Customer Service
Yes, please ship it immediately. I need it by the first week in April. That is why I put it to ship with March's subscription. Is there any way I could get a discount on the shipping cost, since there was a bug?
Thank you for your explination.
Paizo Customer Service Algorithm
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Your campaign coins have been moved to their own order and flagged to ship as soon as possible. I've sent you a confirmation email containing their updated shipping costs, and we'll make sure to send you an additional email confirming when they've been finalized for shipping from our warehouse.
Let me know if there is anything else we can assist you with in the mean time. Thanks!
- Erik K