RSS Facebook Twitter Email
Community / Forums / Archive / Paizo / Customer Service

Problem with Order # 2237118

Customer Service

Search Thread

Search this Thread:

Pathfinder Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hey all,
Just got my package for this month and it seems there was a mix up with the minis my gf ordered for me for my birthday. We had put in for 2 boosters from the Rise of the Runelords set, but instead got 2 boosters from Heroes and Monsters. My invoice lists 2 ROTRL boosters as part of the order, so it must have gotten mixed up in order fulfillment. If you guys send me out a box when you replace these, I would be more than happy to send back the Heroes and Monsters boosters.

Thanks in advance :)
Lantern Lodge Customer Carebear

I put a replacement in your sidecart to ship with your next subscription shipment. Please keep the mis-shipped minis with our apologies.

thanks
Sara Marie
Pathfinder Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

You guys are the best :)

Seriously, if my gaming group ever makes our planned trip to visit a friend out that way, I'm taking the whole Paizo customer service team out to lunch (or at least sending you a pizza or two). Thanks for the quick reply, and no need to apologize, 73 orders with two mistakes, both of which have been dealt with within an hour...that's a pretty good track record in my book.
Community / Forums / Archive / Paizo / Customer Service / Problem with Order # 2237118 All Messageboards
Recent threads in Customer Service