Welcome Erik Keith!


Customer Service

Paizo Employee Director of Sales

I'm pleased to welcome a new face to the Paizo Customer Service team, our newest customer service drone, Erik Keith! You'll be seeing him start posting here in the coming days. Erik is replacing Megan, who has moved on to other opportunities elsewhere.

Everyone please be gentle with him, as he comes to terms with the particular brand of insanity that permeates his co-workers, as well as the customers he's here to serve.

So, everyone.... say HI and pretend we're normal! At least for now. :D

Thanks,
cos

Scarab Sages

Hi Erik! Congratulations!

The Exchange RPG Superstar 2010 Top 16

Hey there, Erik. I just got off the phone with you regarding a couple of questions on the order I placed today. You did a terrific job, fielding strange questions about minuitae and tracking down answers.

Cosmo, this one's a keeper. Swallow the key.

Paizo Employee Software Test Engineer

Arazyr wrote:
Hi Erik! Congratulations!

Thanks, it's good to be here. Hopefully everyone else can do a better job at pretending to be normal than Cosmo, he's actually made work fun so far, it's suspicious...

Chris Mortika wrote:

Hey there, Erik. I just got off the phone with you regarding a couple of questions on the order I placed today. You did a terrific job, fielding strange questions about minuitae and tracking down answers.

Cosmo, this one's a keeper. Swallow the key.

Thanks Chris, still getting used to everything. That's the fun part though, getting better at what I'm here to do.


1 person marked this as a favorite.

Does Paizo have some kind of policy associated with the letter, "K?"


Mmmmm...drones...

Now to lull him into a false sense of insanity.

Welcome, Erik!

The Exchange

What he is not here to serve me? Oh yeah I would have to place an order sometime. ~looks at empty pockets~ Damn. Carry on.

Former VP of Finance

1 person marked this as a favorite.
Mairkurion {tm} wrote:
Does Paizo have some kind of policy associated with the letter, "K?"

Yes.


1 person marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Maps, Starfinder Adventure Path Subscriber
Chris Self wrote:
Mairkurion {tm} wrote:
Does Paizo have some kind of policy associated with the letter, "K?"
Yes.

Is it that all employees named 'Erik' must spell it with a 'k'?


1 person marked this as a favorite.
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Welcome Erik. Can you renew my Star Wars Insider subscription ;)


Welcome!


How many customer servants are there now? I'm losing track.

Paizo Employee Director of Sales

Mairkurion {tm} wrote:
How many customer servants are there now? I'm losing track.

Erik, Sara Marie, Sebastian, and I.

So four.

Spoiler:
...except not Sebastian. So three, really.


Dhampir984 wrote:
Chris Self wrote:
Mairkurion {tm} wrote:
Does Paizo have some kind of policy associated with the letter, "K?"
Yes.
Is it that all employees named 'Erik' must spell it with a 'k'?

Thanks for officially confirming what I thought I already knew, Mr. Self.

Dhampir: This is the hem of a garment that you do NOT want to peek under, my friend.


Cosmo wrote:
Mairkurion {tm} wrote:
How many customer servants are there now? I'm losing track.

Erik, Sara Marie, Sebastian, and I.

So four.
** spoiler omitted **

See, I was thinking that Erik made four now.

Spoiler:
But no, I wasn't counting Sebastian.

Liberty's Edge Contributor, RPG Superstar 2012

Mairkurion {tm} wrote:
Cosmo wrote:
Mairkurion {tm} wrote:
How many customer servants are there now? I'm losing track.

Erik, Sara Marie, Sebastian, and I.

So four.
** spoiler omitted **

See, I was thinking that Erik made four now.

** spoiler omitted **

Really, with the prominent K in his name, MairKurion should be a customer servant.

Also, welcome, EriK!

Paizo Employee Software Test Engineer

3 people marked this as a favorite.

Thanks everyone, I'm excited to be here. I'll do what I can to fulfill the Paizo promise of excellent customer service, or was it global domination? I forget...

Justin Franklin wrote:
Welcome Erik. Can you renew my Star Wars Insider subscription ;)

I'll get right on that, as soon as Cosmo quits laughing every time I ask him how I do so.

In terms of the Paizo K policy, the first clause I was taught was not to talk about the K policy. The second part of the clause was written in some language I didn't understand, but they assured me it just said the same thing, so I went ahead and signed it as well on the line provided.

Former VP of Finance

1 person marked this as a favorite.
Erik Keith wrote:
In terms of the Paizo K policy, the first clause I was taught was not to talk about the K policy. The second part of the clause was written in some language I didn't understand, but they assured me it just said the same thing, so I went ahead and signed it as well on the line provided.

Has that small finger wound the pen gave you healed up yet? I swear I sanitized that blood you signed through.


1 person marked this as a favorite.
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

I suspect Erik is like Bruce.


taig wrote:
Mairkurion {tm} wrote:
Cosmo wrote:
Mairkurion {tm} wrote:
How many customer servants are there now? I'm losing track.

Erik, Sara Marie, Sebastian, and I.

So four.
** spoiler omitted **

See, I was thinking that Erik made four now.

** spoiler omitted **

Really, with the prominent K in his name, MairKurion should be a customer servant.

Also, welcome, EriK!

Good point, Badger. But that field seems too crowded, now. I could have a unique title, befitting of my K-ness.

Scarab Sages

MMmmmmmm.......?


Welcome Erik with a k!
Kongratulations!

So for how long must we try to pretend we are normal :o)

I should get myself a real name with a K too, or maybe not, or maybe.

Kind regards
Zark (with a K).

Liberty's Edge

Welcome Erik.

Grand Lodge

I approve of the K policy.

--Kenneth Knox Neil ShacKleton aKa the King

ps. Welcome, Erik


Pathfinder Adventure Path, Lost Omens, Maps, Starfinder Adventure Path Subscriber
Mairkurion {tm} wrote:
Dhampir: This is the hem of a garment that you do NOT want to peek under, my friend.

But I want to peek under the garment. Even if it means I see more of Cosmo's mustache than any person should ever see.

Grand Lodge

Two Eriks is just too confusing. Since this one is newer, I dub him "Eriktwo".

(Welcome!)

Paizo Employee Director of Sales

1 person marked this as a favorite.
Thorkull wrote:
Two Eriks is just too confusing. Since this one is newer, I dub him "Eriktwo".

*briefly considers editing Erik's messageboard title, discards idea*


Did Cosmo use the word normal in the OP..he keeps using that word I do not think it means what he thinks it means.

Paizo Employee Software Test Engineer

1 person marked this as a favorite.
DM Wellard wrote:
Did Cosmo use the word normal in the OP..he keeps using that word I do not think it means what he thinks it means.

The word is becoming increasingly subjective for me with each and every passing day. I tried to make sure I understood its meaning still by checking Dictionary.Com, but after noticing that aberration was a related word on the site, I pretty much just gave up. Aberrations...


Cosmo wrote:
Thorkull wrote:
Two Eriks is just too confusing. Since this one is newer, I dub him "Eriktwo".
*briefly considers editing Erik's messageboard title, discards idea*

I still like the idea of him combining his first and last name into one great mononame: Erikkeith.

Silver Crusade

Pathfinder Adventure Path Subscriber

What Paizo needs now is a guy named Erick.

Silver Crusade

Or an Erika.

Or even an Erique.


Hi Erik.

Dark Archive

I'm thankful that Paizo now has a righteous cosplayer in the ranks! Woo hoo! ;oD We gotta start planning for PaizoCon!

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