Trouble applying store credit?

[0gre]

I'm having trouble applying store credit to an order. It accepts the number with no error but on the next screen it doesn't apply it to the order.

[Sara Marie]

0gre wrote:

I'm having trouble applying store credit to an order. It accepts the number with no error but on the next screen it doesn't apply it to the order.

Is it an order that is going into the sidecart to be added to the next subscription shipment?

thanks,
sara marie

[Gear]

Sara Marie wrote:

0gre wrote:

I'm having trouble applying store credit to an order. It accepts the number with no error but on the next screen it doesn't apply it to the order.

Is it an order that is going into the sidecart to be added to the next subscription shipment?

thanks,
sara marie

One of the three items is...I'll remove it and try again

[edit] didn't help

[0gre]

Sara Marie wrote:

0gre wrote:

I'm having trouble applying store credit to an order. It accepts the number with no error but on the next screen it doesn't apply it to the order.

Is it an order that is going into the sidecart to be added to the next subscription shipment?

thanks,
sara marie

In my case no, I ordered a gift certificate and tried applying credit and it wouldn't allow me. It may be a gift cert only thing but then Gear said he was having similar issues.

[Hugo Solis]

gimme 'ur credit and problem solved! :D

[Sharoth]

Hugo Solis wrote:

gimme 'ur credit and problem solved! :D

Hey! That is MY line!

[0gre]

Hugo Solis wrote:

gimme 'ur credit and problem solved! :D

Considering I was trying to transfer my credit to Gear when the problem happened, your solution won't work.

[Sara Marie]

Gear wrote:

Sara Marie wrote:

0gre wrote:

I'm having trouble applying store credit to an order. It accepts the number with no error but on the next screen it doesn't apply it to the order.

Is it an order that is going into the sidecart to be added to the next subscription shipment?

thanks,
sara marie

One of the three items is...I'll remove it and try again

[edit] didn't help

Looks like the removal of the physical item still left traces of shipping requirements and the order kept trying to do things it shouldn't.

It should be all resolved at this point.

thanks, sara

[Gear]

Sara Marie wrote:

Gear wrote:

Sara Marie wrote:

0gre wrote:

I'm having trouble applying store credit to an order. It accepts the number with no error but on the next screen it doesn't apply it to the order.

Is it an order that is going into the sidecart to be added to the next subscription shipment?

thanks,
sara marie

One of the three items is...I'll remove it and try again

[edit] didn't help

Looks like the removal of the physical item still left traces of shipping requirements and the order kept trying to do things it shouldn't.

It should be all resolved at this point.

thanks, sara

All fixed. Sara to the rescue! :D