Possible to remove item from order 1407253?


Customer Service

Scarab Sages

I just looked at the details for "The Walrus and the Warwolf", and saw that there had been a printing error. I'm not trying to be picky, but... yeah, I'm picky. A book with a missing page is just going to really bug me. :-(

Could you delete that item from the order? I'm hoping a later printing will correct the error, and I certainly would order it then, or if you already have some fulfillment mechanism in place for fixed copies, I don't mind keeping the order on order for fulfillment later.

Again, sorry to mess with things (especially on an order I know you're about ready to send), but I'm sure you understand.

(EDIT -- Fixed book title)

Lantern Lodge

Michael Suzio wrote:

I just looked at the details for "The Walrus and the Warwolf", and saw that there had been a printing error. I'm not trying to be picky, but... yeah, I'm picky. A book with a missing page is just going to really bug me. :-(

Could you delete that item from the order? I'm hoping a later printing will correct the error, and I certainly would order it then, or if you already have some fulfillment mechanism in place for fixed copies, I don't mind keeping the order on order for fulfillment later.

Again, sorry to mess with things (especially on an order I know you're about ready to send), but I'm sure you understand.

(EDIT -- Fixed book title)

Unfortunately, this order has already been processed for pickup from the postal services and we are unable to retrieve it to make changes.

thanks,
Sara Marie

Spoiler:
the missing page isn't technically "missing" just accidently had a picture put on top of it. Printing off the page supplied on the product listing actually fits in pretty well and slipping it in the book doesn't interrupt the flow of reading.

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