Order #973432


Customer Service


My Order #973432 included "Dungeon Issue #90 with Polyhedron #149 PDF," however the zip file did not include any of the Polyhedron files. I ordered it only for Pulp Heroes and now I don't have it.

Paizo Employee Chief Technical Officer

Katowice wrote:
My Order #973432 included "Dungeon Issue #90 with Polyhedron #149 PDF," however the zip file did not include any of the Polyhedron files. I ordered it only for Pulp Heroes and now I don't have it.

Hmm. Yep—it's been missing since we created that PDF over a year ago, and you're the first one to report it! Unfortunately, we can't add it in anymore. I've added a note to the product listing, and I'll have Cosmo contact you about a refund.


I haven't been contacted about this refund, to my knowledge. Can you just add a credit to my account? That would be the easiest way, I think.

Thanks!

Vic Wertz wrote:
Hmm. Yep—it's been missing since we created that PDF over a year ago, and you're the first one to report it! Unfortunately, we can't add it in anymore. I've added a note to the product listing, and I'll have Cosmo contact you about a refund.

Paizo Employee Chief Technical Officer

Katowice,

Your account has been credited. Thanks for your patience!

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