My 12 issue subscription should have something left on it

[Margaret Beard]

I received Dungeon for Christmas and my first issue came in February or March.

I should have a few more issues left. I was going to use them for
old Dragon issues or something. But when I log on to this account
it says I have no credit left. In fact it looks like it says my
subscription ran out in January of this year. It is possible
that I got the subscription through some other method (It was a
Christmas gift.) I have the account number on the mailing label
How can I claim the "transition" option?

[Vic Wertz]

Margaret Beard wrote:

I received Dungeon for Christmas and my first issue came in February or March.

I should have a few more issues left. I was going to use them for
old Dragon issues or something. But when I log on to this account
it says I have no credit left. In fact it looks like it says my
subscription ran out in January of this year. It is possible
that I got the subscription through some other method (It was a
Christmas gift.) I have the account number on the mailing label
How can I claim the "transition" option?

See my answer in the other thread in which you asked about this problem.