jstinoah's page

Hello support,

I know you guys are super busy so I hope this is short and sweet!

Order #36655859 confirmed via email October 6th, it was supposed to ship by October 8th, tracking link shows no information or updates as of yet.

No packages have been delivered to home as of yet either! Please let me know if I can help.

Edit:
https://paizo.com/threads/rzs43h9j&page=last?October-2021-New-Releases- and-Subscription

If I'm apart of the boxes still at the warehouse and it's not lost in transit, that's fine!

Hiya support Gurus!

My package for this order is showing having been delivered via the carrier link sometime this morning. Unfortunately, no packages were dropped today at the time stamp on the tracking or at the same time as my regular mail drop off.

I'm not sure what to do now, please help!

Hey there,

In checking my recent subscription notes and history, I see that the last item I got from the Pathfinder Adventure Path subscription was:

Pathfinder Adventure Path #162: Ruins of the Radiant Siege (Agents of Edgewatch 6 of 6) shipped by 12/01/20 via USPS Priority Mail (estimated 2 to 5 business days in transit)

The next item coming to me is:

Next volume:
Pathfinder Adventure Path #164: Hands of the Devil (Abomination Vaults 2 of 3)

It seems that the January subscription was mistakenly skipped for the account and it's hopped directly to February instead.

Is there a way I can instead get the first Abomination Vault through the subscription first, then follow up with the second one? I don't see a way to do it without stopping that specific sub, then restarting it and choosing it as an option (which I'm not sure would even work).

I'd rather keep the subscription length and simply choose the first volume if at all possible!

Sorry for going this route, but the issue on my account has begun to affect my subscriptions and I'm unable to do it myself!

Long story short, needed a new debit card and simply can't update it on file. New one is on the account already and has been for a bit but simply can't be switched over for some reason.

I originally reached out via email on 8/23 about updating it, then replied to the same thread on 8/31, and again today when I realized that it's stopped my current shipment.

Hopefully this is a quick and easy win for you guys and you close out my other request!

Appreciate all you do, I work in the CS industry myself and know how times are crazy right now!