| apearlma |
Speaking as someone who worked in a service bureau, are you absolutely certain that it was your mistake as opposed to the printer? If you signed off with the correct logo, what may have happened is someone at the printer loaded up the wrong logo. Presuming they have done work for you before, they probably have all the logos.
And I'm speaking as someone whose co-worker made a $500K mistake - he loaded the wrong font, it bumped the phone# off the page, and it went out to every newspaper in the country. Not technically his fault as multiple proofreaders signed off on it, mistake and all.
If your final disk is correct when being sent out, that's the printer's fault - now maybe they don't give you $100K or reprint the whole thing, but certainly that's a negotiating tool for next time...at a minimum