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Your players and fans are a great asset. Let us playtest and see if the feedback can be incorporated into the game. Let your fans use your tools or create content. Who knows they may create such great dungeons and campaigns that you incorporate them into your world design. Even if you can’t incorporate those into the general world why not use a witch gate or some other portal where at least those players with the key from the creator can access their extra dimensional dungeon or campaign space. They may not be able to bring back items into your core world, but allow them to use your engine to have a great play experience.
I hate most crafting systems. It is usually a crazy grind time sink to prolong the game experience and therefore collect more monthly fees. I'm looking at WoW and several others here. However, I also realize some people love this stuff and they should be rewarded for their efforts. Please make common crafted goods and supplies common and available from merchants. Sure a magic sword and materials should be hard to get but iron ingots should not require hours of mining or require hours of grinding the skill in order to be able to mine the ore. Larger cities and vendors should have more expensive and exotic goods that crafting classes can use. I'll gladly pay a PC who is a grandmaster blacksmith to make me some nice items, but I don't want both of us have to grind for a week to collect the materials.
I don't play evil characters, but if people want to that is their choice. However, as you kill lawful and good NPC's, and PC's then bounties, penalties, and alignment adjustments need to apply. Likewise an lone pally in a bad neighborhood can expect not so nice things from the local crimelords.
I played WoW for a long time and the art direction was a wise choice. Seven years ago PC power was nothing like it is now and trying to render realistic graphics would have been difficult for most mainstream computers. But now even inexpensive systems can swing some good graphics. I don’t want some cheap console port graphics job. I don’t know what your development timeline is, but if it is more than two years you have to figure that today’s graphic leading edge systems will be mainstream. Multi-monitor resolutions and 3d support should be baked in now and not an add on late in the development cycle. Even smart phones and tablets will have 4 cores in the future so please support multithreading and SLI-Cross fire.