Jakaw Razorbeak

Scarwing's page

38 posts. Alias of Dave Chua.


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Mine arrived the other day also ... it looks like theres a good stream of magazines now. Thanks :)


My missing magazines arrived today! :)

Thanks Paizo.


Issue #119 of Dungeon magazine arrived at my house today so it looks like something is working. Hopefuly the other missing issues will arrive soon.

:)


Strange huh! Anyway, I'll wait and see what happens and hope things can be sorted out once and for all.


Things are starting to get interesting - I've had an e-mail from the European supplier saying that they know nothing about me and my subscription. This is making me think that the problems are not fixed - unless of course theres a different supplier now?

Heres the e-mail I got from "The Place For Games Ltd":

"Hi Chris

I have tried to get information for you but have had no success. Although we are the European supplier unless you have subscribed direct with us we are unable to access your file. You can cancel your subscription with Paizo and renew with us if you wish, otherwise I am afraid I am unable to help."


I've had a good e-mail reply from Paizo.... thank you Jeremy.

This is the sort of e-mail I'd expect from customer service when something goes wrong. So it looks like Paizo is stepping in the right direction.

Lets hope this ends up on a positive note and we all can get on with our hobby and have some fun. :)


I've just e-mailed Customer Service again as I've not had a reply from my last e-mail. I'm getting rather disappointed about the whole thing and find its tarnishing the names of some good quality magazines. I hope this is sorted out soon and everyone can be happy and enjoy what they have paid for...


Thanks Jeremy. I've asked the Tarask to stand down from attack! ;)


I contacted Paizo a few days ago with no reply so I've got intouch with http://www.theplaceforgames.com to see if they know anything about my subscription. If this is fruitless I think its time to look into more drastic actions (summon a Tarask in the middle of the Paizo office for example).


I'm in the UK and still not seen any of the magazines I ordered. I'm waiting for Dungeon 117, 118 and 119. I was told on the 13th Dec that all the problems were sorted out and i'd have the magazines within two weeks. I know its been Christmas etc but hell, 3 months waiting for a magazine is just silly. I do not believe any of us are being taken seriously - which is a pity...


Quote:


Guys thank you for your continued patience while we worked out the remaining problems with our European fulfillment. I have just replied to both of your emails and I am happy to report that I believe the difficulties with our European delivery system have finally been solved.

I'm from the UK and still waiting for Dungeon Issue #117, are you sure the system is working?

:/


I'm from the UK too and still waiting for issue #117. I'm starting to wonder whats going on.


I've just subscribed to Dungeon magazine and I am wondering how long it will take for my first issue to be sent to me.
I'm from the UK - will this slow down things by months or just weeks?