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Things are starting to get interesting - I've had an e-mail from the European supplier saying that they know nothing about me and my subscription. This is making me think that the problems are not fixed - unless of course theres a different supplier now? Heres the e-mail I got from "The Place For Games Ltd": "Hi Chris I have tried to get information for you but have had no success. Although we are the European supplier unless you have subscribed direct with us we are unable to access your file. You can cancel your subscription with Paizo and renew with us if you wish, otherwise I am afraid I am unable to help." ![]()
I've had a good e-mail reply from Paizo.... thank you Jeremy. This is the sort of e-mail I'd expect from customer service when something goes wrong. So it looks like Paizo is stepping in the right direction. Lets hope this ends up on a positive note and we all can get on with our hobby and have some fun. :) ![]()
I've just e-mailed Customer Service again as I've not had a reply from my last e-mail. I'm getting rather disappointed about the whole thing and find its tarnishing the names of some good quality magazines. I hope this is sorted out soon and everyone can be happy and enjoy what they have paid for... ![]()
I'm in the UK and still not seen any of the magazines I ordered. I'm waiting for Dungeon 117, 118 and 119. I was told on the 13th Dec that all the problems were sorted out and i'd have the magazines within two weeks. I know its been Christmas etc but hell, 3 months waiting for a magazine is just silly. I do not believe any of us are being taken seriously - which is a pity... ![]()
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I'm from the UK and still waiting for Dungeon Issue #117, are you sure the system is working? :/ |