I was just wondering if the email address customer.service@paizo.com is being monitored or not. I sent a message to it yesterday and I've not even got an automated reply yet. I got the email address from the packing slip for the last shipment I received so I assumed it was working. I've had some serious problems with my last order and I explained the issues in detail in my email message. I'm just curious to know if my email reached any human being yet.
Thanks in advance for any assistance.