MrDemnoc's page

I have tried this so many times now with different browsers before and after the hardware update...

I queue up, wait 10 minutes and click again. Nothing happens or I get logged out. Either the queue is lost or still there. Wait 10 minutes again rinse repeat up to 5 times. Waited an hour for it to process that did not work either.

It is slowly draining my drive to try out pathfinder. I hope it gets fixed soon since the issues are not solved. Fact the site loads faster but that's all. The personalize system is still screwed up. Pretty sure that system falls under FUBAR now... I hope paizo fixes this

Also cross-posted to the mega-thread.

I've got some more insight about the personalizer and process for folks from the team and an update on the hardware update. This should help give some insight:

Once you click to download, the page sends a request to the service to start personalizing your files. If you continue to click the link, it continues to send requests. The more requests, the more taxing it is on this application. The application takes requests dynamically and queues them up, and if it's overloaded, it's possible for requests to drop off. Our team suggests to not F5 and click the link quickly and repeatedly, because that exacerbates the issue.

TLDR: Click the link once, give it about 10-15 minutes (this is an estimate), and try again. If you get signed out, don't worry! Your request in the queue does not expire if you get logged out while attempting to download.

My understanding is that hardware updates are still getting some finishing touches this afternoon.

If this were the case my download should have worked after waiting for an hour or two. In total I have waited 6 hours and had to re queue at least twice so far. My requests keep getting dropped and in general it is dead impossible to download anything.