LittleForest's page

See title,

Please message me at tauuat.v@gmail.com, we'll see if you can join our group.

-LF

Hi Nith,

You'll find that you are not the only only one having issues. This problem has hit pretty much everyone who bought the bundle. Its luck of the draw if you manage to try and download whether or not the servers will let you.

Might want to wait a while and see if the traffic dies down. The codes don't expire, so I'm biding my time.

The Beginner Box by itself, with no packaging materials, weighs 3.5 pounds. The smallest box that it ships in weighs 0.5 pounds, and the packing materials needed to protect it in transit weigh 0.05 pounds, for a total shipped weight of just over 4 pounds.

Unfortunately, the cheapest rate available through the USPS for international parcels weighing over 4 pounds is International Priority.

If you go to https://postcalc.usps.com, set the destination to Canada, enter a package value (it doesn't matter what you put in, but the Beginner Box's MSRP is $34.99) and then select the Medium Flat Rate Box (the most cost-effective choice for a box the size and weight of the Beginner Box), you'll see that it costs $45.95 to ship to Canada.

If you set the destination country to Switzerland, you can see that it would cost you $66.50 to ship that package; the rate is the same for most of Europe.

We get *slightly* better rates than that web page gives you, but not much.

(We also offer UPS international, but it's more expensive most of the time—the price to Canada for the same package would be $47.83.)

Well Vic, I do want to thank you for such a quick response to this issue. I understand that this issue will probably be coming up a lot over the next two weeks.

My point about the shipping calculator is so that the customer would be able to see the shipping cost and make the decision whether or not to spring for the shipping of the physical goods. A short list of random countries, at the end of a description you have to scroll through, after clicking on the Beginner Box Physical goods is not a solution. Its not up front or broadcasted.

Now I find out after I've bought the thing and it feels like the cost was hidden from customers.

If I'd known the cost of the shipping would be almost twice the cost of the entire bundle, I would never have purchased the top tier. I love the products, but now I'm asking HB for a refund.

I bit the bullet and bought the whole bundle, then was totally shocked to find that the shipping price for the beginners box was $45 USD.

That's obscene. Especially when I can get the Beginners box at my local game store where I usually play Magic and Table Top games for less than that. Something that I fully intend to do.

It does not cost that much to ship something from the States to Canada. I've bought things significantly more expensive and heavier and had it shipped through USPS and it did not come out to that much.

Hell, that's a price I would expect to ship something from Canada to the UK, something I do quite regularly. There's no reason for it to cost that much.

I would be more inclined to have paid more on the humble bundle itself, if the shipping was included in the original price then to be shocked when it came to paying for the shipping.

If that is the norm for your shipping outside the US, you will not have me making purchases to your online store for physical merch.

As a fellow Canadian in the exact same position, this. A thousand times this.

The shipping cost being that high is complete crap. Looking for some kind of official answer from either Humble Bundle or Paizo about this. A simple shipping calculator on the bundle page would have solved this up front.

Now we've bought the thing, and we are stuck.