Jnorris's page

I hope it's fixed soon.

Same day.

Second full business day with no fix.

I'm very certain I know what the problem is. The sendmail protocol in the backend code is using the wrong port and/or URL. They need to change those values and redeploy the code to the web server. If so, the delay is their development life cycle of developer to release.

Let me clear that up.
TOS is a different company.

I got the same email as you. They found it, and are working on it, but no resolution beyond that.

Same here.

I ordered the TOS spreadsheet for PS2e, and when something similar happened, the customer service agent just manually handled the issue.

I used both my normal browser, chrome, as well as safari in private mode (on my phone).

I'm guessing the underlying code for their sendmail method(s) has the wrong server and/or port values.

I have the same problem about not getting the new password email.

My ticket number is 161584 from Saturday, Jul 9, 2022, 2:13 PM