Recently tried to order a pdf for an adventure path plus a subscription to the monthly AP program. Tried one credit card and it came back as unable to process twice so I tried another, thinking it was an issue with the card. I checked my account with the first card and even though the Paizo website stated that it was unable to run my card, it charged me twice for the pdf. I'd like to know who to talk to about getting those two charges refunded to my account...
