Andres Piquer Otero's page

Dear Paizo,
I have written to you several emails about my sidecart being placed on hold, and items figuring in it that have already been shipped. I hope this situation may be fixed quickly and my subscription shipments resumed.
Kind regards and merry Xmas
Andrés

Hi Paizo,
I am getting a bit confused with the March order for my AP subscription. I have the option of hold everything for 1 shipment, so the order should include AP19, PFComp Player's Guide to Legacy of Fire, and PFC Dragons Revisited. All this stuff is in my sidecart, but it does not go to my orders page or get an order # yet. Fine, I guess that takes time.
What has puzzled me is that the PFCompanion volume is available for download in My Downloads page, as it happens when my items are ready to ship (and payed for, of course), but neither of the other two products is. Is this normal (just some technical delay in those pdfs getting available to subscribers) or is there any problem on my side? My credit card expired this month but I updated the info with the new expiry date and everything.

Thanks a lot
Andres