Order # 3597733 - incorrect item received


Customer Service


I received the shipment for order 3597733 however it came in 2 different packages on different dates and with items missing and incorrect.

I should have received Iconic Heroes Set #3 along with my subscription shipment of Wrath deck 3 and promo cards.

However I did not receive the Pathfinder battles: Iconic heroes set #3, instead I received an extra copy of Wrath Deck 3 in a separate shipment.

Please ship me 1 of the Iconic Heroes Set #3 to correct and advise how you would like to proceed with the extra adventure deck I received.

Thank you

Paizo Employee Customer Service Representative

Hello DragoDon,

Thank you for letting us know about this! I've put a replacement for Iconic Heroes Set #3 into your sidecart, so it should be sent out along with your new subscription shipment. Please feel free to keep the extra Adventure Deck with our apologies. If you do not have a use for it, please consider donating it to a local library, school, or game store.

If there are any further questions or concerns that you may have in the meantime, please don't hesitate to let me know.

Thanks!
Katina

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