Hi, I recently purchased the Mummy's Mask base set from an LGS, and during play discovered that the set was missing the henchman "Paracletus." After noticing that, I looked through the rest of the base set and the attached copy of The Half-Dead City and discovered that I am also missing any copies of the henchman "Voices of the Spire." (I think that I instead have too many copies of "Warrior Dolls", with 6.)
Is this a common/known issue, and would it be possible to receive replacements?
Slight update/revision, it appears that the Voices of the Spire are from the base game as well, but I didn't notice until I couldn't find them for the Half-Dead City scenarios which call for them.
Customer Service Representative
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Hi Leedwashere,
Thanks for letting us know! So just to confirm, you're missing:
-Henchman: Paracletus
-Henchman: Voices of the Spire (x5)
Just let me know if that's it, and I'll go ahead and get a replacement order set up for you. I currently see one address listed on your account, so just let me know if that's still your preferred address, and I can get the ball rolling. If there's another address you'd prefer, please either enter it into your account, or let me know the address via email rather than posting it on the messageboards.
Otherwise, you should be all set! Please don't hesitate to ask if there are any further questions or concerns that I may assist you with in the meantime.
Thanks!
-Katina
Hi, Katina,
Yes, that's what I'm missing. I also double-checked the address that I have on file, and it is indeed current and correct. Thanks for getting back to me so quickly! I really appreciate it :)
Hi, I just wanted to follow up about this issue since I haven't yet received the replacement cards. Can someone please confirm that they have been shipped? I wouldn't want to accidentally slip through the cracks.
Hello Leedwashere,
Thank you for letting us know. I have set up a replacement order for you which should be on its way to you soon. You will be receiving an email confirmation.