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Hello Jack and sanwah68,
It looks like neither of your accounts had yet been set up to receive four star GM PDFs automatically. Sorry for the confusion! I've set it up so both of you should now be on that list, and you should receive the missing products once that report is run later this afternoon. If you receive your downloads and still haven't received Bonekeep 3, just let me know and I'll be glad to add that on there manually.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out as best I can.
Thanks!
Katina

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Hi Jack Amy & sanwah68,
Thanks for letting us know! Bonekeep can be a bit pesky sometimes, so I've granted it to your accounts manually. You should see the PDFs available now. Just let me know if there are any further questions or concerns that you may have, and I'll be happy to help out.
Thanks!
Katina