Order 4140038 still pending


Customer Service


Hi there, I put this order through on 19 November, it was supposed to ship in 1 to 7 business days but it still pending?

Customer Service Representative

Hello Jezza,

Your order is on a pick list right now, which means it is part of the batch of orders the warehouse is currently packing up and shipping out. So it should be on its way shortly. We are a little backed up right now, but I am not sure what caused this order to wait as long as it has as I don't see any issues with it. It should be headed to you soon though.

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