I have taken advantage of the Golem Clearance and placed two orders about a week apart that add up to over $100. Is there any way I can take advantage of the $10 off shipping in some way, shape, or form?
Customer Service Representative
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Hello inxpitter,
Thank you for your question! Unfortunately, the $100 does have to be for one order to qualify for the First Ten shipping discount. If both orders were still pending we'd be able to combine them, but it looks like the second order was just placed today and the first order was shipped on the 19th.
I apologize for any confusion or inconvenience that this may have caused. Please don't hesitate to ask if there are any further questions or concerns that I'd be able to assist you with, and I'll be more than happy to do so. Otherwise, have a great weekend!
Thanks,
Katina
Hello inxpitter,
Thank you for your question! Unfortunately, the $100 does have to be for one order to qualify for the First Ten shipping discount. If both orders were still pending we'd be able to combine them, but it looks like the second order was just placed today and the first order was shipped on the 19th.
I apologize for any confusion or inconvenience that this may have caused. Please don't hesitate to ask if there are any further questions or concerns that I'd be able to assist you with, and I'll be more than happy to do so. Otherwise, have a great weekend!
Thanks,
Katina
I see.
And there wouldn't be anyway of just getting $10 of credit? To get a pdf in the store or something? I'm kinda bummed out that I decided to spend more money and missed a deal where I could have saved on the shipping expense.
Hello Inxpitter,
If the orders had been placed close enough together that there was some overlap we may be able to do this. In this case an order was placed, shipped out, and was delivered before the second order was placed.