Order 3982052


Customer Service

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My credit card information for this order was expired. I have updated the payment information but it still shows the old credit card being used for that order. Can this order be run under the updated card information now?

Additional since items were added to my side cart will they ship with that order or the next subscription?

Customer Service Representative

Hello Mallyx Unyielding,

It looks like it was shipped successfully using the new card earlier today.

For the items that were added to your sidecart - they were added to the sidecart after this month's order was generated, so they will wait in the sidecart for the following possible shipment.

Sidecarts are checked when we generate orders for each month. If there are items that are ready to go, they'll get added to that month's order. If you want to combine items with an order that is pending, you'll want to select the shipping option to combine them with that specific order number.

If you have any other questions, please let us know.

Thanks!
~Sharaya

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