Cannot place an order


Customer Service


I am attempting to place an order for the list of 20 items currently in my shopping cart and cannot get the order placement dialog to go through. Is there a maximum size for orders? Can the order be input by someone with customer service?

Also, I have a current Adventure Path subscription order pending. Is it too late for the items in this order (should it be placed) to be shipped with that Adventure Path shipment?

Customer Service Representative

Hello Rennaivx,

The size of the order is what was causing the issue. The website was timing out while our system was processing it. I have submitted it on my end. You should be receiving an email confirmation. I moved them into your subscription order, so you will be receiving an updated email confirmation as well.


Looks like they've gone through - thank you very much!

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