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Damaged AP book

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Silver Crusade Contributor

I've been putting this off for a while, but I saw your recent low-stock Store Blog and figured I shouldn't waste any more time.

My copy of Pathfinder Adventure Path #78: City of Locusts has a damaged spine - the pages are peeling away from it. (I can provide photographic evidence if desired.) I've barely read it, and I've been very careful with it. This damage occurred a couple of weeks ago.

Is there anything you can do?

Thank you in advance.
Customer Service Representative
1 person marked this as a favorite.

Hello Kalindlara,

I'm sorry to hear you received a damaged book! I am setting up a replacement to ship out to you along with your December subscription order. If you are able sending us a picture that we can pass along for quality control would be helpful. You can send it to customer.service@paizo.com.
Silver Crusade Contributor

I see. I'll get on that. Thank you!
Silver Crusade Contributor

I just ordered a couple of other low-stock items. Could you add the new copy of City of Locusts to Order 3781165 instead, please? If there's anything I need to do to make this happen, please let me know.
Customer Service Representative
1 person marked this as a favorite.

Hello Kalindlara,

I have moved the replacement to your order. You should be receiving an updated email confirmation.
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